Terms of use

Last updated 6 November 2026. These terms are an agreement between you and Fiquity Technology Private Limited ("we"), which runs Coy. By using Coy, you agree to them.

Who can use Coy

You must be 18 or older and have a mobile number that is yours. You may hold one account.

How it works

You add people you know by phone number or email. We tell each person who isn't on Coy, at most once a week and at most three times in total, that someone who has their number or email added them. We never say who.

If you're a member, we may also tell you when someone new adds you (at most once a week) and when you have a match. You can turn these alerts off in Settings.

If two people add each other, both see the match, the name the other person wrote, and the number or email the other person used.

Adding is final

The person you add gets a heads-up, so an add can't be undone. If you remove someone, that slot stays used for 30 days and you can't add them again until then. Entries that don't become a match are deleted after 180 days.

What you agree not to do

• Add someone to harass, prank, embarrass or pressure them, or add anyone under 18.
• Add a number or email that you got without the person's knowledge, or that belongs to someone you have power over at work or school.
• Use the app to find out who added you by cycling through numbers, or use automation of any kind.

We may remove accounts that break these rules, without refund.

Slots and payments

Your first 5 slots are free. Extra slots are a one-time digital purchase, priced including GST, processed by Razorpay. Slots are added to your account as soon as payment is confirmed and are not refundable once used. If a payment fails or slots don't appear, write to contact@getcoy.com within 7 days.

Slots you buy or earn stay on your account for as long as you have it. Deleting your account removes any slots left on it.

No guarantee of a match

We can't promise that anyone will add you back, or that anyone will join.

Ending your account

You can delete your account at any time in Settings. We can suspend accounts that misuse the service.

Liability

The service is provided as is. To the extent the law allows, our liability is limited to the amount you paid us in the last 12 months.

Changes to these terms

We may update these terms. We'll change the date at the top of this page when we do. If you keep using Coy after that, the new terms apply to you.

Grievances and contact

Grievance Officer: Vikram Bhadu, Fiquity Technology Private Limited, contact@getcoy.com. We acknowledge complaints within 24 hours and resolve them within 15 days.

To stop messages from Coy, use the link in any message or go to getcoy.com/stop.

Law

These terms are governed by the laws of India.